InIdaho Review
(How our company did in the reservation process)

Carol Sacramento, CA   

  Overall Rating:   Out of five:
1  out of 5
      Out of three:  
  Web site easy to use:   2 out of 3  
  Staff helpful:   - Didn't use the staff assistance  
  Prompt::   1 out of 3  
  Use us again:   2 out of 3  
  Recommend us:   2 out of 3  
  Reason used InIdaho   Ability to check all with one call  

Comments: My reservation confirmation was promptly received...however,the hotel had been given a different date of arrival by your staff, and I was charged for that date!! The hotel indicated that this had happened before too often by your organization. Fortunately, I had the email confirmation to prove my date of arrival. They are not happy with this being that they were booked solid on these dates, and your error cost them my nite's stay, which they credited apparently.


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