Comments: We had to change our plans in the middle of reserving as had people in our family dropx out and it took about 3 emails to make your people understand we needed a smaller place - as if they weren't reading the emails. YOU NEED TO CHANGE THE DESCRIPTION OF BIRCH HAVEN - READ THRU OLD POSTS - THEY ARE CORRECT IN WHAT THE PROBLEMS ARE SUCH AS HIDE-A-BED IS BROKEN AND ABSOLUTELY CANNOT BE USED AND HAS BEEN FOR QUITE A WHILE ACCORDING TO YOUR WEBSITE POSTS FOR BIRCH HAVEN.